Welcome to Enrich. Your trust means everything to us. This Privacy Policy explains how Enrich (“we,” “our,” or “us”) collects, uses, protects, and shares your personal information when you visit our website, interact with us online, or use any of our services (collectively, the “Services”).
By using our Services, you agree to this Privacy Policy and our Terms & Conditions. If you do not agree, please discontinue use of our Services.
We collect personal information directly from you when you provide it, automatically through your use of our services, and from third parties. This includes contact details like name, email, phone, and addresses, as well as payment information processed securely. We gather data about your account preferences, saved items, and communication with us. Additionally, we collect automatically generated information such as usage data, device information, and location data to enhance your experience and help prevent fraud, ensuring a seamless and personalized interaction with our services.
We use the information we collect to process your orders, payments, and deliveries, manage your account preferences, and offer customer support. We may send transactional updates and, with your permission, promotional communications. Your data allows us to personalize your shopping experience and provide tailored product recommendations. We also use it to improve our website, products, and marketing efforts. Furthermore, your information helps us prevent fraud, protect your rights, and comply with legal obligations. We also analyze aggregated data to enhance our services.
We share personal information only when necessary to provide our services or comply with legal obligations. This includes sharing with service providers like payment processors, shipping partners, and analytics companies. We may also share data with business partners for collaborations, offers, and promotions. In certain cases, we may disclose information for legal reasons or during business transfers like mergers or acquisitions. We do not sell or rent your personal data. Information will only be shared with your consent, such as for testimonials or specific approvals.
To improve your experience and deliver personalized services, we use cookies, pixels, and similar technologies. These tools help us keep items in your cart, remember your preferences, analyze site traffic, and deliver relevant advertisements. You can manage cookie preferences through your browser settings, and we allow you to disable certain cookies. However, disabling some cookies may impact site functionality or limit your ability to use some features. These tools enhance your experience, making it more seamless and tailored to your needs.
Depending on your location, you may have certain rights regarding your personal data. These include accessing, correcting, or deleting your data (where permitted), as well as restricting or withdrawing consent for specific processing activities, such as marketing. You may also request data portability, allowing you to receive a copy of your data in a usable format. To exercise these rights, please contact us at service@enrichdiamonds.com. You can also unsubscribe from marketing communications using the “Unsubscribe” link in our emails, giving you control over your preferences.
We use industry-standard safeguards (encryption, secure servers, restricted access). No method is 100% secure; please keep your credentials confidential and notify us of any suspected unauthorized access.
We retain data only as long as necessary to:
Afterward, we securely delete or anonymize data.
As a global brand, we may transfer/store data across countries (e.g., U.S., U.K., EU, India). Where required, we use approved safeguards (such as Standard Contractual Clauses) to protect your data.
Our Services are intended for adults. We do not knowingly collect personal information from individuals under 16. If you believe a child has provided information, contact us to request deletion.
We may update this Policy to reflect business, legal, or operational changes. Updates will appear here with a new “Last Updated” date. Continued use of the Services signifies acceptance of the updated Policy.
Enrich Jewelry
Email: Service@enrichdiamonds.com
